Terms of Use

1. Website Terms vs. Customer Agreements

These Terms govern your use of the Website. They do not replace the terms of any estimate, proposal, contract, invoice, design approval, change order, warranty, financing agreement, manufacturer agreement, or other written agreement between you and Bay Garage.

If you purchase products or services from Bay Garage, additional terms and conditions may apply to that transaction.

If there is a conflict between these Terms and a written agreement relating to products or services provided by Bay Garage, the terms of the applicable written agreement will control with respect to that product, service, or project.

2. Changes to These Terms

We may update or revise these Terms from time to time. Any changes will become effective when the updated Terms are posted on the Website unless otherwise stated.

The “Last Updated” date at the top of this page indicates when these Terms were most recently revised.

Your continued use of the Website after revised Terms are posted constitutes your acceptance of those changes.

3. Use of the Website

You may use the Website only for lawful purposes and in accordance with these Terms.

You agree not to:

• Use the Website in violation of any applicable federal, state, local, or international law or regulation.
• Attempt to gain unauthorized access to the Website, its servers, databases, systems, or networks.
• Interfere with, damage, disable, overburden, or impair the proper operation or security of the Website.
• Introduce viruses, malicious code, Trojan horses, worms, or other harmful technology.
• Use automated systems, bots, scrapers, spiders, or similar technologies to copy, extract, reproduce, or commercially exploit Website content without our prior written permission, except for legitimate search-engine indexing.
• Use Website content for fraudulent, misleading, defamatory, unlawful, or unauthorized commercial purposes.
• Impersonate Bay Garage or misrepresent your affiliation with Bay Garage.
• Remove or alter copyright, trademark, or other proprietary notices appearing on the Website.

We reserve the right to restrict or terminate access to the Website if we reasonably believe these Terms have been violated.

4. Intellectual Property Rights

The Website and its content, including text, photographs, graphics, images, videos, logos, icons, designs, layouts, renderings, illustrations, software, and other materials, are owned by or licensed to Bay Garage and are protected by applicable copyright, trademark, and other intellectual property laws.

The Bay Garage name, logo, branding, and related names, designs, and slogans are trademarks or other intellectual property of Bay Garage or its licensors.

You may view and print reasonable portions of the Website solely for your personal, non-commercial use.

Unless we provide prior written permission, you may not reproduce, republish, distribute, modify, sell, license, publicly display, create derivative works from, or commercially exploit any portion of the Website or its content.

No ownership or intellectual property rights are transferred to you through your use of the Website.

5. Website Information and Accuracy

Bay Garage makes reasonable efforts to provide useful and accurate information on the Website. However, Website content is provided for general informational purposes and may occasionally contain errors, omissions, incomplete information, or information that has become outdated.

We may modify Website content, product information, specifications, availability, photographs, pricing, promotions, service descriptions, or other information at any time without notice.

Information appearing on the Website does not constitute a binding estimate, proposal, contract, guarantee, or representation concerning a particular project.

Final project specifications, scope of work, pricing, materials, product selection, installation requirements, and other project-specific matters will be determined through the applicable estimate, proposal, design, contract, change order, or other written agreement.

6. Product Images, Colors, Designs, and Renderings

We make reasonable efforts to accurately represent the products, materials, finishes, colors, designs, flooring systems, cabinets, storage systems, and other items displayed on the Website.

However, photographs, digital renderings, computer screens, mobile devices, lighting conditions, manufacturing variations, and other factors can affect how colors, textures, proportions, and finishes appear.

Accordingly, Website photographs, samples shown electronically, design renderings, and other visual representations are illustrative and may not exactly represent the appearance of the final installed product.

Product designs, specifications, materials, finishes, hardware, colors, and availability may also change from time to time.

Final selections should be confirmed through the applicable Bay Garage project documents, physical samples when available, and manufacturer information.

7. Storage, Installation, and Technical Information

Information on the Website concerning storage capacity, weight limits, installation methods, flooring performance, product characteristics, structural requirements, dimensions, maintenance, durability, or similar technical matters is provided for general informational purposes.

Actual suitability and performance may depend on the specific product, installation conditions, building construction, substrate, wall or ceiling structure, environmental conditions, intended use, and other factors.

Website information should not be treated as a substitute for an on-site evaluation, applicable manufacturer instructions, product specifications, engineering advice when required, or the written terms of your Bay Garage project.

Customers should follow all product instructions, safety warnings, care requirements, weight restrictions, and manufacturer specifications applicable to their installed products.

8. Estimates, Consultations, and Requests for Service

Submitting a contact form, requesting a consultation, scheduling an appointment, requesting information, or otherwise contacting Bay Garage through the Website does not create a contract or obligate Bay Garage to perform services.

Any project scope, availability, pricing, installation date, product selection, or other commitment becomes binding only as provided in the applicable written agreement between you and Bay Garage.

We reserve the right to accept or decline projects or requests for service, subject to applicable law.

9. Online Products, Pricing, and Orders

Certain products may be offered for purchase through the Website.

We attempt to provide accurate product descriptions, pricing, and availability information, but errors may occasionally occur.

Prices, product availability, specifications, promotions, and product selections may change without notice.

We reserve the right, to the extent permitted by law, to correct pricing or product-information errors and to refuse or cancel an order placed based on materially incorrect pricing, availability, or product information. If payment has already been collected for an order that we cancel, the applicable payment will be refunded.

Orders may also be subject to additional shipping, pickup, return, warranty, payment, or other terms presented during checkout or otherwise communicated in connection with the purchase. Those transaction-specific terms will control with respect to the applicable purchase if they conflict with these Website Terms.

Applicable taxes may be added to purchases as required by law.

10. Product and Installation Warranties

Products and services offered by Bay Garage may be covered by separate Bay Garage warranties, manufacturer warranties, or other written warranty terms.

Those warranties are separate from these Terms and are governed by the specific terms and limitations stated in the applicable warranty.

Nothing in these Website Terms is intended to eliminate or reduce an express written warranty provided by Bay Garage or a manufacturer or any rights that cannot legally be waived under applicable law.

Customers should review our Warranty Information and any manufacturer warranty documentation relating to their products or project.

11. Third-Party Products and Brands

Bay Garage may display, sell, recommend, install, or provide information concerning products manufactured by third parties.

Product names, brand names, logos, trademarks, specifications, warranty information, photographs, and other materials belonging to third-party manufacturers remain the property of their respective owners.

References to third-party products or manufacturers do not imply that Bay Garage owns those brands or controls the manufacturer's products, policies, websites, or warranty obligations.

Manufacturer specifications, warranties, product availability, and other information may change without notice.

12. Third-Party Websites and Services

The Website may contain links to websites, platforms, payment processors, scheduling services, social media platforms, manufacturers, vendors, or other third-party services that are not owned or controlled by Bay Garage.

These links are provided for convenience and informational purposes.

Bay Garage does not control and is not responsible for the content, security, availability, terms, privacy practices, products, or services of third-party websites or services.

Your use of third-party websites and services is subject to the terms and policies of those third parties.

13. Privacy

Information we collect through the Website is handled in accordance with our Privacy Policy, which is incorporated into these Terms by reference.

Please review our Privacy Policy for information about how we collect, use, disclose, and protect personal information.

14. Email and Text Communications

When you provide Bay Garage with your email address or telephone number, we may use that information to communicate with you regarding inquiries, consultations, appointments, estimates, projects, installations, orders, customer service, and other matters relating to your relationship with Bay Garage, as permitted by law.

If you expressly opt in to receive promotional or marketing text messages, message frequency may vary and message and data rates may apply. Consent to receive marketing text messages is not a condition of purchasing products or services.

Where applicable, you may reply STOP to opt out of text messages and HELP for assistance.

Certain transactional or service-related communications may be subject to different requirements under applicable law.

Our handling of contact information is further described in our Privacy Policy.

15. Information You Submit

If you provide information through the Website, you agree that the information you submit will be accurate to the best of your knowledge and will not violate the rights of another person.

Do not submit confidential, proprietary, unlawful, defamatory, malicious, or infringing material through the Website.

If you voluntarily provide feedback, suggestions, comments, or ideas regarding Bay Garage or the Website, you understand that Bay Garage may use that feedback for legitimate business purposes without an obligation to compensate you, unless otherwise agreed in writing.

16. Disclaimer of Website Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

BAY GARAGE DOES NOT WARRANT THAT THE WEBSITE WILL ALWAYS BE AVAILABLE, UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

TO THE FULLEST EXTENT PERMITTED BY LAW, BAY GARAGE DISCLAIMS WARRANTIES RELATING TO THE WEBSITE, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

THIS SECTION RELATES TO THE WEBSITE AND DOES NOT ELIMINATE ANY SEPARATE EXPRESS WRITTEN PRODUCT OR SERVICE WARRANTY PROVIDED BY BAY GARAGE OR A THIRD-PARTY MANUFACTURER.

Some jurisdictions do not allow certain warranty exclusions, so some of the foregoing provisions may not apply to you.

17. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, BAY GARAGE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE WEBSITE OR WEBSITE CONTENT.

THIS INCLUDES, WITHOUT LIMITATION, LOSS OF DATA, LOSS OF BUSINESS, LOSS OF REVENUE, LOSS OF PROFITS, OR DAMAGE TO DEVICES OR SYSTEMS ARISING FROM WEBSITE USE.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

For clarity, this Website limitation of liability does not replace any liability provisions contained in a separate written agreement between you and Bay Garage concerning products or services.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Bay Garage and its officers, directors, employees, agents, contractors, and affiliates from claims, liabilities, damages, losses, and reasonable costs arising directly from your unlawful misuse of the Website or your material violation of these Terms.

19. Website Availability and Changes

We may update, modify, suspend, restrict, or discontinue any part of the Website at any time.

We do not guarantee that all Website content, products, features, or functionality will be available at all times.

We may also correct errors or omissions without prior notice.

20. Geographic Scope

Bay Garage is based in California, United States.

The Website may be accessible from locations outside the areas in which Bay Garage provides services. The availability of Website content does not mean that Bay Garage offers products or services in every geographic location.

If you access the Website from outside the United States, you are responsible for complying with applicable local laws.

21. Governing Law and Jurisdiction

These Terms and disputes arising specifically from the use of the Website will be governed by the laws of the State of California, without regard to conflict-of-law principles.

To the extent permitted by applicable law, legal proceedings arising specifically from these Terms or use of the Website shall be brought in the appropriate state courts located in Contra Costa County, California, or the applicable federal court within the Northern District of California.

Nothing in this section is intended to override a dispute-resolution, arbitration, venue, or governing-law provision contained in a separate written agreement between Bay Garage and a customer concerning products or services.

22. Severability

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

23. Waiver

A failure by Bay Garage to enforce any provision of these Terms will not constitute a waiver of that provision or of Bay Garage's right to enforce it later.

24. Entire Agreement Regarding Website Use

These Terms and the Privacy Policy constitute the agreement between you and Bay Garage concerning your use of the Website.

They do not replace or supersede contracts, estimates, proposals, invoices, warranties, change orders, purchase terms, or other written agreements relating to products or services provided by Bay Garage.

25. Contact Us

If you have questions about these Terms of Use, please contact: